Ace Mobile Massage ("we", "us", "our") provides licensed mobile massage in Las Vegas, Nevada. This policy explains what information we collect when you visit acemobilemassagelv.com or book a session with us, how we use it, and the choices you have.
Information you give us
When you call, text or message us on WhatsApp to book, we collect the details you share with us, such as:
- Your name and phone number
- The address, hotel name and room number for your session
- Your preferred date, time, session length and technique
- Any health notes you choose to tell us so your therapist can adjust the session safely
- The content of your calls, texts and messages with us
Information collected automatically
When you visit our website, we and our service providers may automatically collect limited technical information, including your browser and device type, the pages you view, the time of your visit, the website or ad that brought you here, and your approximate location based on your IP address. We may use Google Analytics and Google Ads conversion tracking to understand which pages and ads help people book with us, for example whether a visitor tapped a call, text or WhatsApp button.
How we use your information
- To schedule, confirm and deliver your massage session
- To send your therapist's name and arrival time
- To answer your questions and provide customer support
- To keep our clients and therapists safe
- To measure and improve our website and advertising
- To meet our legal and licensing obligations
We do not sell your personal information
We do not sell, rent or trade your personal information to anyone. We share it only as described below.
When we share information
- Your therapist: the details needed to arrive and provide your session.
- Service providers: companies that help us run our business, such as phone and messaging services, website hosting, and analytics and advertising tools from Google. They may use the information only to provide those services.
- Legal reasons: when required by law, or to protect the safety of our clients, our therapists or the public.
Third-party services
Our website links to or loads content from other services, including WhatsApp, Google, OpenStreetMap and CARTO (for the service-area map), Instagram, Facebook, X and YouTube. When you use those services, their own privacy policies apply. We encourage you to read them.
Cookies
Our website and our analytics and advertising partners may use cookies and similar technologies to remember your visit and measure how our ads perform. You can block or delete cookies in your browser settings. You can also manage Google ad personalization at adssettings.google.com and opt out of Google Analytics with the Google Analytics opt-out add-on.
How long we keep information
We keep booking details only as long as we need them to provide our services, keep reasonable business records and meet legal requirements. We then delete or anonymize them.
How we protect information
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Nevada residents may also submit a request directing us not to sell their personal information. As stated above, we do not sell personal information. To make any request, email us at the address below. We will respond within a reasonable time.
Children
Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.
Contact us
Ace Mobile Massage
Las Vegas, Nevada
Email: acemobilemassage@gmail.com
Phone: (725) 266-3738